Refund Policy

Current Inventory Current Vintage Wines:

Under California law, it is illegal to return wines once sold, except for defective wines, which may be returned for credit or replacement within thirty days of purchase. All returned wines must be accompanied with a receipt, the bottle, and over 50% of the wine intact.

Current Inventory Rare & Vintage Wines:

We do our best to ensure proper temperature-controlled storage and provenance. However, we cannot be responsible for wines older than five years from the latest vintage. This is a wine industry standard.

Pre-Arrival Wines:

Refunds, returns and/or exchanges for pre-arrival orders will only be accepted in the case of an error in shipping or receiving by Vezér Family Vineyards. Otherwise, all sales are final.

We are happy to hold items due to extreme weather conditions, ensuring your item is handled with care and reliability throughout its journey.

Heat Damage During Shipping:

If you are worried about the temperatures during delivery, we are happy to hold items due to extreme weather conditions, ensuring your wine arrives in the best possible condition.

Please be aware that insurance with the carriers does not cover heat damage.

If you have any questions regarding shipping, please contact us at info@Vezer.com